Help & Advice
Frequently Asked Questions
Plumbed Water Cooler
Our water filters are capable of reducing or eliminating bad tastes and odours, chlorine, and other organic contaminants to produce significantly improved drinking water. We use carbon block filters as standard because they have a higher contaminant removal ratio than GAC (Gas Activated Carbon) filters.
Yes, you can opt for our service contract (from £199 for customers within the UK mainland) the service contract includes:
- 6 monthly service and cleaning
- 6 monthly filter change
- Engineer on call
- All machines are sanitised in accordance with the EPDWA (European Point-of-use Drinking Water Association) guidelines, call us on 0800 123 4567 for more information.
Bottled Water Cooler
Please feel free to call our Help Desk on 0800 731 1491 if you have any questions.
Extended warranty options and service contracts are available, please see each product for further details or call our Help Desk on 0808 123 4567.
General Water Cooler
To request an on-site water assessment call:
0800 073 9913